BAD EXPERIENCE with PROSCENIC, my review
On May 22, 2019, I bought my robot vacuum cleaner Proscenic 790 T on Ebay.
It works pretty well for 7 months.
December 29, 2019: a wheel locks up.The application gives me an email with the error message. I send an email on December 30: in response I am sent to the email of another person who does not respond to any of my messages.
On the advice of a friend I contact another email. This one answers me quickly and tells me to watch the threads of the wheel. I return a photo and purchase references.He replied that he was not taking care of my case and gave me back the yoafang ( the guy who never answers) email which still does not respond.
- QUALITY OF MANUFACTURE … BAD at least in my case.
- REFUSAL OF WARRANTY
I am not happy and let me know this article.I also contact a consumer association.